Customer Support

Customer Support

Phone: (857) 453-5800     |

The PowerAdvocate Customer Helpdesk is available from 8 AM to 8 PM Eastern Time daily Monday through Friday, except for major US holidays.

Frequently Asked Questions

PowerAdvocate supports most web browsers, but performs best in Google Chrome, Microsoft Edge, or Microsoft Internet Explorer 11 or beyond. Other browsers may cause certain functionality to be compromised. Please be sure to allow pop-ups from PowerAdvocate.

Regardless of whether you’re a current customer or you’re a supplier who’s been invited to participate in an event in our software, we’re happy to help. Please feel free to give us a call or send us an email.

The Customer Helpdesk is happy to support year-round outside of major US holidays. In 2019, the Helpdesk will be closed on:

  • New Year’s Day (Tuesday, January 1)
  • President’s Day (Monday, February 18)
  • Memorial Day (Monday, May 27)
  • Independence Day (Thursday, July 4)
  • Labor Day (Monday, September 2)
  • Thanksgiving Day (Thursday, November 28)
  • Christmas Day (Wednesday, December 25)